When doing so, you will be asked to enter the username and password for the system. To remotely view your system, you will need to add it to the Night Owl X App (smartphones) or Night Owl X HD App (tablets). You have successfully reset your app password. Open your email from a web browser and retrieve the code. NOTE: If you are receiving a “Username or Password is incorrect!” error message, ensure you have confirmed your email address.

NOTE: If you are still experiencing an issue after troubleshooting, please click on Contact Us from your product’s support page to reach our Technical Support Team via Live Chat or Phone. Adding Additional Users for Remote Viewing.Click from the list below to navigate to that section of this guide for more information.